Frequently Asked Questions

Q. What is a home study course?
A. You read the article or book on your own and then take a test to show you understand it.
Q. Where do I get the home study material?
A. You may already have the article or book for the course, since our courses are based on published material. In any case, you will be given a link to a source, on-line when possible. Some of the on-line publications are available free.
Q. What if I fail the test?
A. You will immediately be shown the questions you answered incorrectly, and allowed to answer them again. In accordance with guidance from the APA CE office, we are limiting the number of chances to take the test to 2 times; participants who fail the test may retake the test once at no additional charge, and receive CE credit if they do pass.
Q. Where can I see a list of courses you offer?
A. Click any entry under "See/Buy Courses" at the top of the page, or click here.
Q. What if I am just not happy with the whole process after I have paid my money?
A. A full refund is available if you have not earned the CE credits you paid for. After you have received a certificate of completion, requests for refunds will be considered on a case by case basis. For more information read our Complaint Resolution Procedure.
Q. What if I do not have an email address?
A. Enter some unique identification information in the email address field, such as your telephone number. Whatever you enter in that field will be used to identify you when you log in.